Courtesy is priceless yet costs nothing. ~ Unknown
We’ve all been there…bemoaning the lack of customer service in our modern world.
But, it is a two-way street. Have you ever stopped to notice the lack of common courtesy geared toward those working behind the cash register? Sure some cashiers need to upgrade their professionalism skills but, in my experience, most are working hard while having to deal with all sorts of people throughout the day.
Case in point: When I was buying groceries a few days ago, a woman in line in front of me was talking on her phone non-stop about what she had for lunch (I know because she was speaking loud enough for all to hear). The cashier asked her a question about having a club card that was ignored. The cashier continued with the order. The woman got off the phone but snapped, “I heard you the first time!” at the cashier when she again asked the customer about the club card. The woman continued to be snarly with the cashier throughout the transaction. The only thing I can figure is that she was seriously constipated because the cashier was certainly maintaining a pleasant composure despite this woman’s rudeness.
As modern retro women, let’s go against the trend of idealizing diva and b*tchy behavior. Let’s bring courtesy back. It won’t cost us a thing.